Real Estate
Real Estate
STEP1 - Choose Option:
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How it works
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1. SUBMIT A ORDER
Build a cart of services you want and submit your order. We'll review your order and ask additional questions if needed.
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2. PRODUCTION
- PHOTOSHOOT: The shoot will take place within the timeframe specified for the service.
- PROOF: Proof files (preview images) will be provided in 2 business days.
- SELECT: Select your desired images within 7 days.
- EDITING: Editing will be processed.
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3. GET YOUR IMAGE
We will deliver the edited images. *If you would like revisions, please submit your request within 36 hours of receiving the files.
Introduce your content
Q&A
Do you accept reshoots?
If we’ve made a mistake, we will gladly re-shoot or edit the photos to make them right, no charge. Re-shoots for artistic or editorial reasons, or resulting from client error or omission will be quoted at the time of the change request.
Do you accept revisions??
Yes, one round of revision is included.
• To avoid delays, please send all your requested changes together within 36 hours after receiving the files. We will apply them promptly.
• If no revision request is made within 36 hours, the project will be considered complete, and any later revisions will incur an additional fee.
How do I get my photos?
Completed photos are delivered through our cloud service. Once your project is complete, you will receive a unique link that allows you to view and instantly download your high-resolution images.
• The download link will expire after 365 days, and we are not responsible for file storage beyond that period.
How do I cancel my order?
If you have already completed payment and wish to cancel your order, please send an email to hi@zerogramstudio.com.
• For refund policies, please refer to our Terms and Conditions.